Protection plans
Protect Your Gear
Cameras live rough lives — sand, spills, straps that slip. Every new camera and lens we sell can leave with a protection plan: Canon and Nikon back their own, and Mack Worldwide covers everything else. We register every plan for you at purchase. No forms, no fine-print hunting.
Canon CarePAK PLUS
Canon’s extended service plan for cameras, lenses, and select accessories — covering your gear beyond the standard warranty, including accidental damage (drops, spills, impact) with image recovery services on many plans.
Available in 2, 3, and 4-year terms depending on the product. Service is handled directly by Canon U.S.A. — factory technicians, genuine parts.
Nikon Care+ (ADH)
Nikon’s protection plan with Accidental Damage from Handling coverage for bodies, kits, and NIKKOR lenses — the plan that steps in when the strap slips or the tripod tips.
Available in 2 and 3-year terms, priced by your gear’s value. Service is handled by Nikon’s authorized program — factory-trained repair.
Mack Worldwide Diamond (ADH)
For everything that isn’t Canon or Nikon — Sony, Fujifilm, OM System, Panasonic, Sigma, Tamron, DJI, GoPro, Insta360, Godox, RØDE and more. Accidental damage from drops, spills, and power surges, with a $0 deductible on every repair or replacement. Two free sensor cleanings during the plan, and it transfers with the gear if you sell it. Does not cover theft or fire.
Available in 3 and 5-year terms, priced by your gear’s value (up to $10,000). Service is handled by Mack Worldwide Warranty’s authorized repair network.
How it works here
Add the plan on the product page (the “Protect it” pills) or ask at the counter. We register the plan for you after purchase — serial numbers, paperwork, all of it. You get the plan provider’s confirmation and you’re covered.
Plans are for new gear and must be added within 30 days of the purchase. Pre-orders are offered their plan when the camera ships. Used gear rides our own 45-day used-gear warranty instead.
Which plan is right?
Rule of thumb from the counter: if the gear travels, gets handed to kids, or shoots weddings — take the accidental-damage coverage. If it lives on a studio shelf, the standard term may be plenty. Call us and we’ll talk it through honestly.
Claims
Claims go to whoever backs the plan — Canon, Nikon, or Mack Worldwide — but bring it to us first if you’re unsure. We’ll help you get it moving; that’s what a real camera store is for.
Plan terms are the plan provider’s. Exact coverage, exclusions, and claim procedures are defined by Canon, Nikon, and Mack Worldwide Warranty in their plan documents.
Questions? 330-758-7005